Privacy Policy

Introduction

• At Silvition, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
• By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• When you visit or place an order on our website, we may collect the following information:

- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through payment gateways)

• We may also collect non-personal information such as browser type, device information, and website usage data.

How We Use Your Information

• Your information may be used for the following purposes:

- Processing and delivering your orders
- Communicating order updates and support
- Improving our website and customer experience
- Sending promotional offers or marketing emails (if opted in)

Data Protection 

• Silvition takes appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
• Payment information is processed through secure third-party payment gateways and is not stored on our servers.

Sharing of Information

• We do not sell or rent your personal information to third parties.
• Your information may only be shared with trusted partners such as:

-Payment gateway providers
- Courier and logistics partners
- Legal authorities if required by law

Cookies

• Our website may use cookies to enhance user experience and analyze website traffic.
• You may disable cookies in your browser settings, but some website features may not function properly.
  

Changes to This Policy

• Returns and exchanges are subject to the conditions mentioned in our Return & Refund Policy.
• To be eligible for a return or exchange:

- Products must be unused
- Original packaging must be intact
- The return request must be initiated within the specified return period

• Customized or personalized jewellery items may not be eligible for return unless damaged or defective.

Intellectual Property

• Silvition reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.

Contact Us

Email: silvition@gmail.com
Customer Support : +91 85239 25925